1Who books the tickets for the monuments?
We offer you the possibility to manage and book the tickets for the museums or other interesting places.
2Payment method
We admit cash or bank transfers.
3If I book a monument, can I change it for another one?
Depending on the monument, there’s no refund.
4How does your cancelation policy work?
In case of cancellation within more than 48 h before the visit, 100% of the service will be refunded, but tickets will be charged.
5What are private tours?
Private tours are defined by exclusivity and a tailor made way for you, your family and friends. Usually there’s a maximum of 6 persons but if your family is larger, please just let us know.
6Where does the visit begin?
We meet you where you wish and we will start the visit there.
7Are the prices per person?
​The price is per visit.
8What kind of transportation are you using for the visits?
If you need a car at your disposal for the whole tour, we can offer you:
  • Mercedes Class D + Driver en minivan
  • Mercedes Class 5 + Driver en minivan
  • Minivan for a group of 6
  • Other options are Taxi, Cabify services or helicopter.
9I need an invoice. Can you give me one?
Yes, we send it or give it to you after the service An email with your address, city code and city will be necessary.
10Official tourist guide: what’s the difference with other guides?
Official touristic guides, also called local guides, city guides, guide-interpreters, touristic informers and heritage interpreter guides are professionals duly authorised by the local authorities where they practice their professional activity.
11What happens if the weather is adverse?
Mainly all our guided visits are held with normality all year long, regardless of the weather. The only exceptions are the open air activities.
12How do you book our visit?
You only need to fill in our website form indicating your points of interest and we will contact you.
13What can’t I miss during my stay in Barcelona?
The Sagrada Familia basilica, Picasso’s youth works, walking around the old town and the panoramic tour are the most recommended choices.